THE CLIMBING INDUSTRY'S PREMIER PLATFORM

Bouldering and Climbing Gym Software

Dream bigger and imagine new possibilities for your business with a climbing gym management software designed with your needs, and your vision, in mind.

Approach simplifies the complexities of running a rock climbing gym, so that you and your staff get the freedom to prioritize what matters most—your customers and community.

David Rowland

Philadelphia Rock Gyms

PHILADELPHIA, PA

“We spent years looking for a Point of Sale system to replace our clunky, outdated software. Approach was the first, and only, option we found that was designed to meet our needs—and the needs of our industry—while taking full advantage of modern cloud-based design and implementation. The software is highly flexible and robust, and the Approach team has worked with us from day one to deliver a solution that is easier to use, feature-rich, and saves us money. Great product. Great service.”

Grayston Leonard

Long Beach Rising

LONG BEACH, CA

"There’s already a lot that goes in to opening a new gym, so it can be daunting choosing software, and training employees on it. Approach made it easy, and quick to train our staff, and they are constantly updating the app with new features that improve our staff and customer experience. We know we made the right decision going with Approach.”

Marty Bradstreet

BlocHaus

Australia

"Switched from Clubware last year and believe we were the first Australian client. It was important for us to find a web based app rather than hosting our own or connecting through a VM. Having the gym software running in a browser is great! Support has been phenomenal and the Approach team has worked quickly to fix any issues, and are constantly rolling out new features and quality of life updates."

Sonnie Trotter

Canmore Climbing Gym

ALBERTA, CANADA

"I have been working in the climbing gym and outdoor industry for over 25 years, and I am so happy we decided on Approach to manage our clientele here in Canmore Alberta. I highly recommend Approach to anyone looking for a super clean platform that is user friendly and simple to understand. The team behind Approach has been incredibly prompt and helpful in getting us established and have addressed all of our questions and concerns with care and attention to detail. The future is bright for this company and our community."

Customer Management

Simplify customer interactions, from the front desk experience to membership management, class scheduling, and much more. With better tools for tracking and managing customer needs, you can focus on building stronger relationships and fostering community loyalty.

Streamline Operations

Streamline operations effortlessly, whether managing a single gym or multiple locations. With built-in scalability and robust tools for staff scheduling, inventory, and reporting, Approach keeps operations efficient and organized with software that can grow as your gym does.

Marketing Capabilities

Harness advanced tools to automate and personalize marketing campaigns, manage social media posts, gather customer feedback through surveys, and oversee online reviews. Approach’s climbing gym software empowers your business to engage effectively and build lasting connections with your community.

Security & Product Support

Trust in a partner who understands your business and values your data’s security and integrity. With 99.9% platform uptime and a dedicated customer service team ready to provide software support, Approach’s rock climbing gym software ensures your system is reliable, secure, and always there when you need it.

Powerful Business Intelligence and Data Analysis

• Customize how you visualize your data—powered by Amazon QuickSight.
• Inform your staffing and marketing efforts with custom notifications for trends in sales, check-ins and more.
• Track and define interactions and retention across multiple facilities.
  

Intelligent Membership and Waiver Management

• Automatically manage billing, memberships, passes, certifications and waivers—with complete household functionality.
• Build memberships that work for your community with weekly, monthly, annual and custom billing cycles.
• Automatically manage member status and re-bill failed payments—streamlining staff requirements.
  

Easy to Use Point-of-Sale with Inventory Management

• Simple and visual point-of-sale solution to make it easy to manage your inventory in live time.
• Save payment cards to customer profiles for speedy checkouts including e-receipts and easy order tracking with customer purchase history.
• Manage tax details for multiple facilities with powerful climbing gym management software.

Calendar and Customer Portal Made Simple

• A calendar and online portal that’s so simple to use, your staff and customers will love you for it.
• Easy drag and drop functionality complete with guest lists for birthday parties, competitions and summer camps.
• Add event organizers, pricing tiers, and send invoices to your customers.
• Customers love the ease of signing waivers, signing up for events and adding household members in the online portal.
  

Brand and Reputation Management

Outrank your local competitors and increase positive reviews.

We're a platform built to scale.

Seamlessly Connect Your Favorite Tools.