Take Your Rock Climbing Gym to New Heights with Advanced Software Features

Explore what makes Approach different from other platforms in the climbing industry, and how our technology helps you to dream bigger for your gym.

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SOFTWARE TO SCALE

Transform the way you run your gym

At the core of Approach's offering is the advanced climbing gym software features needed to manage day-to-day operations at a climbing gym. From the front desk to the back-of-house, the system is easy-to-use, pretty to look at, and robust enough to meet the demands of a complex business.


With Approach you can streamline operations, simplify management, improve the customer experience, and boost productivity like never before.

A New Approach to Climbing Gym Software Technology

Built to Scale

The Approach platform was intentionally and meticulously built to enable our customers’ growth. That’s why multi-location management is a central feature of our technology and a key consideration for all enhancements and development.

Front Desk Efficiency

Save your staff time by reducing admin work and letting them focus on giving the customers the best possible experience. The user experience of Approach is modern, intuitive and was designed to make it easy for your staff to get up to speed quickly with simple workflows for gym POS, inventory, and member processing.

Customer Enablement

The customer experience with Approach never goes overlooked. New customers can join, sign waivers, and check-in easily via mobile app or keychain barcode. We make it easy for members to interact with our gym membership software to drive deeper engagement with your gym and its community.

Calendaring and Event Management

Setting up new classes or events is a breeze and only takes a few clicks. The same is true for your customers who can easily sign up and reserve online with a simple, clean gym scheduling software system.

Analytics and Insights

Make informed decisions with powerful analytics tools from Approach’s gym reporting software. Gain insights into your team's performance and project timelines to continuously improve outcomes.

  • Real-time reporting
  • Comprehensive sales tracking
  • Detailed membership analysis
  • And much more!

Seamless Collaboration

Teamwork is effortless with real-time updates and customizable access controls. Tailor your experience to fit your unique workflow. Create personalized dashboards that reflect your projects and preferences. Collaborate from anywhere and keep everyone on the same page.

Integrated Communication

Stay connected with built-in messaging and notifications. Communicate directly within the platform to eliminate email overload and enhance clarity.

Secure and Reliable

Rest assured your data is protected with our advanced security protocols. At Approach, we prioritize the safety of your business and customer information. Plus, with ApproachPay*, you can process payments securely and confidently.


(Note: ApproachPay is available exclusively for U.S. customers)

UNPARALLELED SERVICE

Gain access to support and resources to help you thrive

Because you, your staff, and your customers deserve it.

Live Video Support

If you have a pressing question or need help - our team can be reached to help you during normal business hours with interactive video support.

Robust & Updated Knowledge Base

When new features are released, you're the first to know with our comprehensive, continually updated Knowledge Base. Featuring product guides, video explainers, and more - you can find the resources to take advantage of all Approach has to offer.

24/7 Emergency Support

With customers around the globe, we offer round-the-clock emergency support. You're never alone when you've got Approach.

AI Support Chatbot

Integrated to our Knowledge Base, the AI Chatbot can provide support during off hours and point you in the right direction for common questions.

Dedicated CX Department

We are proud to have a team of nine fully dedicated members on our Customer Success Team. Approach is dedicated to providing an incredible service experience and so we have staffed ourselves appropriately to deliver on that promise.

Resources & Educational Materials

Our Resource section provides additional resources aimed at sharing best practices, creative strategies, and other materials to help you succeed.

Connected and Customizable

Seamlessly connect your favorite tools with our integration marketplace. 

Ready to See Approach in Action?


Discover an innovative approach to climbing gym software and take your business to new heights. Request a demo today and experience the difference!

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